Center Support Specialist
Job Advertisement
Care Net of Southern Maryland
Lexington Park | Lusby
Part-time or Full-time
Are you passionate about serving others, encouraging volunteers, and making a difference in the lives of women and families facing pregnancy decisions? Do you have a heart for ministry and a desire to use your administrative and organizational gifts to support life-affirming services?
Care Net Pregnancy Center of Southern Maryland (Care Net SoMD) is a Christ-centered organization that offers no cost support and licensed medical services to women facing unplanned pregnancies in Southern Maryland.
As an ambassador of Jesus Christ, the Center Support Specialist has the responsibility of assisting the daily operations of the ministry. This role supports the delivery of high-quality services to individuals seeking support, guidance, and resources related to pregnancy and material support.
The Center Support Specialist provides essential administrative, client service, facility, and volunteer support. This position helps coordinate daily activities, maintain an organized and welcoming center, and ensure that clients, patients, and volunteers receive the care and support they need.
Key Responsibilities
Client & Patient Services
- Welcome and assist clients and patients in person and by phone, creating a compassionate, confidential, and welcoming environment.
- Assist with client intake, patient scheduling, and the coordination of services to ensure a smooth experience.
- Help clients and patients understand the services available through the center, including pregnancy testing, ultrasounds, pre-abortion screenings, parenting classes, and material support.
- Maintain accurate, confidential client and patient records
Administrative & Operational Support
- Assist Operations Team Managers with daily office operations, including scheduling, data entry in Cool Focus, file management, and maintaining accurate client records.
- Assist with opening and closing center locations and completing daily operational procedures.
- Coordinate with managers and volunteers to ensure services are delivered efficiently and in a timely manner.
- Monitor inventory, maintain office supplies, and ensure brochures and other resources are readily available.
- Assist with preparing daily and weekly statistical reports and other ministry documentation.
- Make prayer an integral part of daily interactions with staff and volunteers
Facility Management
- Help maintain a clean, organized, safe, and welcoming environment for clients, patients, staff, and visitors.
- Ensure opening and closing checklists are completed, and facility needs are communicated to the appropriate manager.
- Monitor facility safety, security, and overall readiness.
Volunteer Support & Coordination
- Assist managers with training and equipping volunteers in both client services and patient services.
- Support volunteers by ensuring they have the resources, encouragement, and information needed to serve effectively.
- Assist with planning and hosting volunteer appreciation events.
- Foster a positive, encouraging, and Christ-centered environment for volunteers and staff.
Qualifications & Characteristics
The ideal candidate will:
- Have a demonstrated personal relationship with Jesus Christ and a desire to live out their faith in both personal and professional life.
- Exhibit a strong commitment to the pro-life position and the mission and values of the ministry.
- Demonstrate a compassionate heart for women, men, and families facing pregnancy-related decisions.
- Possess strong organizational, administrative, and communication skills.
- Be detail-oriented, dependable, flexible, and able to manage multiple responsibilities.
- Demonstrate discretion and a strong commitment to confidentiality.
- Be comfortable working with computers, databases, and office technology. Experience with Cool Focus is a plus.
- Have the ability to work both independently and collaboratively as part of a ministry team.
- Enjoy working alongside and supporting volunteers.
Preferred Qualifications:
- Bachelor’s degree
- Experience in a pregnancy center is useful, but not required
- Trained in Compassion, Hope & Help and Focus Method
- Bilingual (especially in Spanish) is highly valued
To apply, please send your resume and cover letter to Executive Director Chrissy Cooney, chrissy@carenetsomd.org
Hourly rate is $20 per hour
About Care Net SOMD
Care Net Pregnancy Center of Southern Maryland is a Christian-principled, non-political, non-profit 501(c)3 ministry whose goal is to encourage and promote full-term pregnancies. We come alongside women as they are making life-altering decisions, letting them know that someone cares about them and values them. We offer support, a listening ear, accurate information, and practical help – but we also challenge them to think about their future and how the decisions and choices they are making will affect that future.
Care Net SoMD is committed to providing equal employment opportunities for all qualified persons without regard to race, color, national origin, sex, disability, or age, to the extent required by law and corresponding biblical principles. This applies to all employment practices, including hiring, promotions, training, disciplinary action, termination, and benefits. Because Care Net SoMD is a religious organization, it has the legal right to require its employees to agree to certain religious tenets, including the sanctity of marriage between one man and one woman. Employees of Care Net SoMD must have made a personal profession of faith in Jesus Christ as Savior and Lord, and each employee must affirm his or her agreement with the Care Net SoMD Statement of Faith.